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Fraud & Risk Management

AI-driven fraud protection on every transaction.

Combine supervised and unsupervised machine learning, billions of training transactions, and rules you control. Decline real fraud, approve real customers, automate the boring middle. Real-time scoring under 600ms, on every CX Pay charge. Backed by AML screening, KYB and KYC onboarding, and gateway-level velocity controls.

Real-time scoring Pre-authorization rules Frictionless 3DS 2.2
Live transactions, last 60 seconds
Under 600ms
$284.50 USD
Villa Azul · Curaçao · card ****4242
12
Approved
$1,402.00 USD
Resort booking · Aruba · card ****1108
18
Approved
$84.30 USD
Retail · Jamaica · card ****9921
54
Review
$2,840.00 USD
New customer · IP mismatch · card ****0014
92
Declined
Built on real-world data

The math you want behind every decision.

Fraud scoring backed by billions of training transactions, real-world fraud patterns, and machine learning models that refresh continuously, not quarterly.

30B+Annual training transactions
600msAverage screening time
99.99%Engine uptime
3-wayApprove · Review · Decline
How it works

Adaptive AI plus rules you control.

Supervised models handle the patterns we already know. Unsupervised models surface the ones we do not. You set the policies. The engine does the rest.

Adaptive machine learning

Combines supervised and unsupervised models, trained continuously on regional fraud patterns specific to the Caribbean and Latin America.

Identity behavior analysis

Recognises identity-usage behavior across sessions and merchants. Increases accept rates on real customers, lowers review rates on borderline ones.

Rules you write yourself

Cap the velocity. Block specific BINs. Require 3DS over certain amounts. Allow trusted recurring customers. Rules and ML run in parallel.

Test before you ship

"What-if" replay against your historical transaction data. See exactly what a new rule would have done last quarter before you turn it on.

Suggestion engine

The engine continuously surfaces new patterns from your transactions and suggests rules. Review, accept, ignore, or modify.

3-way decisioning

Approve, send to manual review, or decline. Configurable thresholds, configurable handlers, dashboard queue for review.

3DS 2.2 included

Frictionless authentication on every transaction. SCA exemptions applied automatically where eligible. Higher approval rates, lower friction.

Full dashboard

Filter by rule, by BIN, by region, by device. Review every flagged transaction. Approve, decline, or refund directly from the queue.

API or no-code

Enable on any CX Pay account with no engineering work. Or hit the API for full control, custom routes, and webhook delivery on every decision.

Pre-authorization

Stop fraud before the issuer ever sees the request.

Pre-authorization runs your rules and ML models on every charge attempt before the request hits the card network. That means lower acquirer fees on the fraud you stop, fewer holds on real customers, and higher approval rates across the board.

  • Save on authorization feesReject confirmed-fraud attempts before they reach the issuer, no per-attempt fee charged.
  • Improve customer satisfactionAvoid placing an unnecessary hold on a customer's card for a transaction you would decline anyway.
  • Control authenticationDecide whether 3DS payer authentication is needed before the auth request.
  • PSD2 SCA exemptionsCheck whether exemptions apply and set business rules accordingly.
  • Increase authorization ratesML models filter risky transactions, instilling higher confidence in the issuer for the rest.

Authorization rate, 90 days post-activation

Week 1Pre-auth activatedWeek 9
What is included

Three things every account gets.

Activated on day one, no per-feature charge. Configurable from the dashboard or the API.

Data-rich machine learning

Automatically assesses risk with advanced modeling tuned on regional patterns. No setup, immediate scoring on every transaction.

Customized strategies

Flexible strategies based on your business needs. SMB defaults, custom rules for platforms, automated suggestions to refine.

Integrated dashboard

Tools to quickly review suspicious transactions, approve overrides, see daily summaries, and export decisions.

Managed risk services

You do not have to do this alone.

For high-volume or complex businesses, our analysts step in. Design strategy, run reviews, handle peak load.

Strategy consulting

Consult our fraud management experts

Complement your in-house team with our analysts. Help you design, implement, and maintain a fraud strategy customized for your business. Decades of regional experience.

Book a consult →
Manual review

Outsource your manual review queue

Get expert help with acceptance rates, fulfillment, and fraud mitigation. Fully outsource your review process, or augment your team with overflow, after-hours, and peak-season support 24/7.

Get pricing →

Lower fraud. Higher approval. Frictionless customers.

Fraud tools activate on day one. Talk to us about your current chargeback ratio, approval rates, and what good looks like for your business.