Prevent no-shows. Automate security deposits. Activate upsells at the right moment. Win disputes before the guest even arrives. One platform connected to your PMS, plugged into local banks across 31 territories.
Peak seasons represent up to 60% of a host's annual revenue. A cancelled reservation in December or Easter is not just a lost night, it defines whether your year is profitable. The issue is not that no-shows exist, it is that most hosts have no documentation when they happen, and the platforms side with the guest.
If the guest has nothing at stake, cancelling costs them nothing. A secured deposit changes that equation instantly.
Airbnb and Booking.com have their own rules, but they do not guarantee you get paid. If the guest never agreed to your policy directly, the platform decides, and that rarely works in your favour.
An unverified guest is essentially anonymous. If they do not show up and dispute the charge, you have nothing to stand on.
Many no-shows come with invalid or insufficient-funds cards. If you do not validate at least 48 hours before check-in, the issue hits when it hurts most.
Connect your PMS and start capturing revenue you are missing today.
Hosts who implement this correctly see 40 to 60% fewer damages and late cancellations. The key is securing or charging at the exact moment of booking confirmation, not on arrival day.
Travellers coming to the Caribbean are willing to pay more for convenience. There is a key window between booking confirmation and check-in where guests are planning, excited, and ready to spend.
Set price upsells. Airport transfer, late check-out, breakfast packages. One click to buy.
Recurring per-night charges. Extra bedding, parking, in-room amenities. Captured automatically.
Request first, charge on approval. Tours, excursions, restaurant reservations. Host confirms availability.
Most guides teach you how to fight chargebacks. We prevent them. Fraudulent chargebacks (guests claiming they do not recognise a charge after staying) drop to zero when authentication is done correctly from the start. No dispute. No argument.
Handling this manually across multiple properties almost always leads to something being missed. And the step that gets missed is usually the one you need when a dispute arises. Consistency protects the host. Good intentions do not.
The moment a guest confirms, CX Pay starts a sequence that protects revenue, captures upsells, and documents everything. You do nothing.
CX Pay is the regional payment gateway directly connected to local banks in Jamaica, Dominican Republic, Barbados, Trinidad, and 27 more territories. Settlement in JMD, DOP, USD, and other local currencies. No middlemen, no offshore routing, no foreign-exchange surprises for your guests or your books.
See where we operateNo migration, no replatform. CX Pay plugs into your existing Property Management System, Channel Manager, or Booking Engine. Live in 10 minutes.
Do not see your PMS? Talk to us. New PMS integrations typically go live within 2 to 4 weeks. Full directory of supported systems, payment connections, and smart locks at chargeautomation.com.
No platform changes. No migration. No manual work. From the first booking after activation, every step runs automatically.
Pick from 65+ integrated property management systems, channel managers, and booking engines. API key, takes under 10 minutes.
Local banks in 31 territories. JMD, DOP, USD, and other regional currencies. Settlement straight to your local account.
Verification, deposits, upsells, signed agreements, records, refunds. Captured, documented, dispute-ready. No manual steps.
Activate the CX Pay property management solution and have everything running in under 10 minutes. No platform changes. No migration. No manual work.