Guides, answers and real humans across Caribbean and Latin American time zones. Search the help centre or reach the team directly.
Platform
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Pay a CX Pay invoice online. Three secure links, so you always have a working route.
Choose one of three secure payment links. They all reach the same place, the extras are there in case one does not load for you. Have your invoice number ready.
If your invoice is not showing, or you need a payment confirmation, reach the billing team directly.
Billing
billing@cxpay.global
Merchant accounts
accounts@cxpay.global
Real people, regional time zones, multiple languages. Average ticket response under 4 hours.
Both lines take calls and messages on WhatsApp, in regional business hours.
Onboarding & general assistance
+5999 666-3301
Technical support
+5999 526-5592
Reach the right inbox by topic:
General, not a merchant yethello@cxpay.global
Merchant supportsupport@cxpay.global
Development & technicaldevelopment@cxpay.global
Merchant accountsaccounts@cxpay.global
Billingbilling@cxpay.global
KYC & compliancekyc@cxpay.global
Legallegal@cxpay.global
Curaçao · Chuchubiweg 17, Solideo Building, Dutch Caribbean
Aruba · Sabana Liber 5b, Noord, Dutch Caribbean